An older adult man sits at a table, typing on a laptop. An older adult woman is standing behind him, bending down and placing her hands on his shoulders.
IdentityForce is our top overall choice for identity protection services. Learn all about their service below. Photo Credit: iStock.com/Jacob Wackerhausen

Each year, cybersecurity threats become more and more prevalent, with older adults being the target of many common scams. Protecting your identity has never been more important. Luckily, numerous companies offer people the safety, security, and tools they need to protect their identities. IdentityForce has emerged as a leader in this market, providing the best identity protection services available today. Through our research to find the best identity protection services, IdentityForce is the best overall identity protection service. In this article, we’ll delve into everything you need to know about IdentityForce that makes it stand out from the competition. 

What is IdentityForce?

IdentityForce is an identity theft protection service designed to help people protect themselves from a wide variety of threats, such as financial fraud, data breaches, and, of course, identity theft. IdentityForce provides its customers with the tools and knowledge they need to protect themselves and their families from cybercriminals. 

IdentityForce is headquartered in Framingham, Massachusetts, and was founded by siblings Steven Bearak and Judy Leary in 2005. Originally a subsidiary of Bearak Reports, Inc., IdentityForce has changed hands several times since its inception. However, as of today, IdentityForce is owned by the credit titan TransUnion

What sets IdentityForce apart from other identity protection services is the wide variety of features it offers customers as well as the trust, authority, and cutting-edge technology that come from its parent company, TransUnion. TransUnion is one of the three major credit bureaus to which your credit is reported, which means they are especially well-equipped to monitor your credit and other personal information.

IdentityForce features and benefits

Before investing your time and money in an identity protection service company, it’s important to know what services they offer. To help you better understand exactly what IdentityForce does, we’ve outlined some of the key features of their services below.

What personal information does IdentityForce monitor?

IdentityForce monitors an extensive range of personal data, including Social Security numbers, driver’s license numbers, medical IDs, bank account details, credit reports, public records, and social media accounts. It even monitors the dark web for users’ personal information. The company uses cutting-edge algorithms to detect suspicious activity, alerting users in real time to potential threats. Whether it’s unusual credit card transactions or a data breach involving your email address, IdentityForce ensures you’re the first to know.

Your identity is most vulnerable in areas like online transactions, unsecured Wi-Fi networks, and social media platforms. IdentityForce addresses these risks by offering tools like credit monitoring, dark web surveillance, and phishing detection. For example, if your information is found for sale on the dark web, IdentityForce sends immediate alerts and provides resources to secure your data.

Proactive fraud prevention

One of IdentityForce’s standout features is its proactive approach to fraud prevention. Users receive instant alerts when their information appears in suspicious activities, allowing them to act quickly and minimize potential damage. Additionally, IdentityForce provides fraud simulation tools, helping users to understand their vulnerabilities and know how to address them effectively.

IdentityForce’s unique benefits

What truly sets IdentityForce apart is its combination of user-centric design and powerful technology. Its security features are designed to protect users against emerging threats and include:

  • Anti-keylogging software, which ensures that hackers cannot track your keystrokes as you type and gain access to information like your passwords.
  • Anti-phishing tools, which help you to avoid clicking on fraudulent links in emails.
  • Social media monitoring.
  • Identity recovery services, including access to a dedicated restoration specialist, to ensure that users are supported in the event of identity theft.

Types of identity theft protection offered

IdentityForce goes above and beyond other identity protection services, offering its customers a full suite of identity protection products. Let’s take a look at these services below.

Comprehensive monitoring services

At the heart of IdentityForce’s identity protection is its powerful monitoring system. This feature scans millions of data points across the internet, including financial transactions, public records, social media, and even the dark web. Whether it’s tracking your Social Security number, email address, or credit card information, IdentityForce ensures that any suspicious activity is quickly identified and addressed, helping users stay one step ahead of potential threats.

Dark web and social media surveillance

IdentityForce excels at safeguarding users against emerging threats in the digital age. Its dark web surveillance scans hidden online marketplaces and forums where stolen information is often traded. The service also monitors social media activity, alerting users to potential risks, such as oversharing personal details or exposure to phishing attempts. This proactive approach makes it easier to maintain privacy in a connected world.

Fraud detection and prevention

With IdentityForce, users receive real-time alerts for unusual activity that could indicate identity theft. They get notifications for unauthorized transactions, address changes, or attempts to open new accounts in their name. These alerts empower users to act swiftly, minimizing potential financial and reputational damage.

Identity recovery services

If your identity is stolen, IdentityForce provides industry-leading recovery services to help users regain control of their identity. A dedicated recovery specialist works on the user’s behalf to resolve fraudulent activity, such as disputing charges, closing compromised accounts, and filing the necessary reports. This hands-on support eliminates much of the stress and complexity associated with recovering from identity theft.

Privacy and data security tools

IdentityForce goes beyond traditional monitoring by offering privacy protection tools, including anti-phishing software, keystroke encryption, and secure browsing features. These tools are designed to prevent common cyber threats and ensure that users’ online activities remain secure.

Can I use IdentityForce’s services internationally?

Unfortunately, IdentityForce does not make it very clear which services work internationally. According to their terms of use, “IdentityForce can only provide certain products and services to those individuals who are either U.S. citizens or U.S. residents while other products and services may be available to residents of specific countries outside of the U.S. as specifically made available on the site.”

There is no mention in their terms of use or on their site of which countries they support. However, given the international nature of the internet and their comprehensive monitoring of both the internet and the dark web, you can rest assured knowing that, so long as you are a U.S.-based individual, IdentityForce will have your back no matter where you go in the world. 

Pricing plans and options

As with any product or service, price is an incredibly important factor. To help you get a better idea of how much you’ll pay and what you’ll get, we’ve assembled some pricing information for IdentityForce below.

How much does IdentityForce cost?

IdentityForce has two tiers of pricing that vary depending on whether you’re paying for an individual or a family plan. Below is a chart that outlines the different plans IdentityForce offers:

Plan nameIndividual costFamily costBenefits
UltraSecure$19.90/month or $199.90/year$24.90/month or $249.90/yearDark web monitoring,
smart SSN tracker,
bank and credit card activity alerts, dedicated restoration specialists, $1 million identity theft insurance, and more
UltraSecure + Credit$34.90/month or $349.90/year$39.90/month or $399.90/yearEverything from the UltraSecure plan, plus $2 million identity theft insurance, three-bureau credit monitoring, three-bureau quarterly credit report and score, credit score tracker, and credit score simulator

If you want to learn more about IdentityForce’s pricing plans and exactly what is included with each plan, you can check out their pricing page. They provide in-depth details of everything you receive when you sign up for one of their plans. 

Free trial of IdentityForce

If you’re interested in trying out IdentityForce but don’t want to commit to paying for it upfront, you can try the UltraSecure plan for free for 30 days. However, you do need to input your credit card information when signing up for the trial, which means you need to remember to cancel your subscription before the free trial ends to avoid being charged if you don’t like the service.

IdentityForce enrollment process

Signing up for IdentityForce is quick and easy. If you’re interested in signing up for their service, you can do so through their website or their app for your iOS or Android smartphone or tablet. Once you’ve navigated to their sign-up page, you simply pick the plan that you’d like, set up your monthly payment, and enter your personal information. 

How do I cancel my IdentityForce subscription?

As of recently, the Federal Trade Commission’s “Click-to-Cancel” rule has made it easier than ever for consumers to cancel unwanted or unused subscriptions. It’s easy to cancel IdentityForce if you no longer require their service. All you have to do is log into their website and navigate to your account settings to cancel the subscription. If you would prefer to call their customer service line to cancel, you can also do that. 

In-depth overview of IdentityForce services

IndentityForce offers comprehensive protection in a number of ways: personal information monitoring, privacy protection, credit monitoring, and restoration services.

Monitoring services

IdentityForce’s monitoring services are the cornerstone of its identity protection offerings, providing users with continuous oversight of their personal and financial information. These services are designed to detect threats, notify users promptly, and provide actionable insights to mitigate risks effectively. Let’s take a closer look at their services now.

How IdentityForce monitoring works

IdentityForce employs sophisticated monitoring systems that scan various sources to identify potential threats to your personal information. The service monitors public records, credit bureau data, financial transactions, and even the dark web. By continuously analyzing these data points, IdentityForce ensures that users are alerted to suspicious activity as soon as it is detected. Whether it’s an unauthorized attempt to open a new account, a change to your address, or the appearance of your data in a data breach, IdentityForce provides timely notifications so you can take immediate action.

One of IdentityForce’s standout features is its real-time alert system. Users are notified of potential threats via email, text, or push notifications in the mobile app. These alerts are clear and actionable, ensuring that users understand the nature of the threat and the steps they need to take to address it. For example, if a user’s Social Security number is detected on the dark web, they’ll receive an alert detailing where it was found and guidance on securing their identity.

How secure is my information with IdentityForce?

IdentityForce places a strong emphasis on data security, employing state-of-the-art encryption and secure storage practices to protect user information. The company adheres to strict data management protocols to ensure that sensitive information remains confidential and secure at all times. Additionally, a dedicated team of security experts monitors the system continuously to address potential vulnerabilities and ensure top-tier protection.

Privacy protection tools

In addition to the robust suite of monitoring tools that IdentityForce provides, they also provide several helpful privacy protection tools, like:

  • Anti-phishing and keystroke encryption: These tools help users identify phishing attempts and avoid harmful malware that tracks keystrokes to steal information.
  • Social media monitoring: This service scans users’ social media profiles for potential vulnerabilities, like oversharing or engaging with suspicious accounts.
  • Safe browsing features: These features aid users in safely browsing the internet and avoiding unsafe websites and accidental downloads.
  • Dark web surveillance: This service scans the dark web (an online marketplace for criminals) for your sensitive information and immediately alerts users if their information appears there.

These features help protect your privacy and, therefore, your identity from criminals who want to steal it and use it fraudulently.

Credit reporting and alerts

When it comes to protecting your identity, monitoring your credit is one of the most important components, as thieves can take advantage of your credit to take out loans in your name. In order to avoid that, IdentityForce has created robust credit reporting and alert systems that help you spot any potentially fraudulent claims on your credit. 

IdentityForce protects your credit by monitoring the three major credit bureaus — Equifax, Experian, and TransUnion. Anytime there is a meaningful change to a user’s credit report, whether that be a large increase in credit balance, account openings, or hard inquiries, they are notified. This helps ensure that any and all activity on your credit report is genuine.

How often does IdentityForce update credit reports?

In addition to their credit monitoring services, IdentityForce also allows subscribers to review their credit reports on a quarterly basis. This allows you to go through a physical or digital copy of your credit report from each of the three credit bureaus and check for any errors, omissions, or fraudulent activity. 

Identity restoration services

Identity protection services are a great help, but IdentityForce offers the added benefit of fully managed restoration services that help you restore your identity and fight fraudulent claims. 

IdentityForce is one of the leading providers of identity restoration. As an IdentityForce customer, if your identity is stolen, you have access to fully managed restoration services from their certified protection experts. These experts specialize in recovering stolen identities and are fully equipped to contact financial institutions, file any needed paperwork, and guide you through the restoration process. 

IdentityForce also provides its clients with up to $2 million in identity theft insurance, depending on the plan you choose. This is designed to help cover the costs of eligible losses, legal fees, and other expenses related to the theft of your identity. 

IdentityForce user experience and reviews

In order to get an idea of what actual customers have to say about IdentityForce, we took a look at their Trustpilot and Better Business Bureau pages. They have 3.9 out of 5 stars on Trustpilot and a C-minus rating on the Better Business Bureau. 

Trustpilot reviews are polarizing, but most of them are very positive. Although the Better Business Bureau page does not list customer reviews, it’s important to remember to take some of these ratings with a grain of salt: Few people leave reviews about how great a company’s service is. That being said, a 3.9-star rating on Trustpilot is quite high.

Comparison with other identity protection services

Before spending money on identity protection services, you should always know about similar products and services. Below, we’ve outlined some of the most prominent competitors in the space and compared IdentityForce to a very popular choice, LifeLock.

IdentityForce’s competitors

IdentityForce has a wide array of competitors, as the market for identity protection services is very saturated. However, some of the best companies that we’ve found offering identity protection services are LifeLock, Aura, Identity Guard, and Zander Insurance’s identity theft protection services. If you’re interested in learning more about these companies, you can check out our dedicated review articles on them or our summary article.

How does IdentityForce compare to LifeLock? 

In the world of identity protection services, LifeLock has become incredibly popular, mainly due to the fact that they are owned by the well-respected cybersecurity firm and antivirus software provider Norton. Since it is so popular, people often use LifeLock as a benchmark. 

There are a few key differences between these two companies. Although on the surface LifeLock may seem cheaper, starting at just $7.50 a month, you’re not getting much coverage for that premium: This plan comes with only $25,000 insurance on both stolen funds and personal expenses. However, with IdentityForce, you can rest assured knowing you have a comprehensive $1,000,000 insurance plan with their lower-tier plan.

IdentityForce customer support

When deciding on a company that provides something as pivotal and time-sensitive as identity protection services, picking a company with great customer service is key. After all, you don’t want a cybercriminal to have free use of your information for days or even weeks. IdentityForce provides a wide variety of customer support for their clients, whether you need to reset a password or recover your identity. 

IdentityForce makes it easy to contact customer service. Members can call 1-877-694-3367 to speak with an IdentityForce representative seven days per week, or if they prefer to communicate digitally, they can send an email to memberservices@identityforce.com. General member services are accessible via phone and email 24/7. However, it’s important to note that restoration specialists are only available Monday through Friday from 8:00 a.m. to 8:00 p.m. EST and 9:00 a.m. to 7:00 p.m. on Saturday and Sunday. 

Wrapping things up: Who is IdentityForce right for?

In this day and age, securing your personal information is more important than ever, especially for seniors. Cybercrime has never been more prevalent and only becomes more so with each year that passes. That’s why it’s important to have an identity protection service. IdentityForce is a great option for those who are looking for the best comprehensive coverage on the market provided by a party that you trust.