[Last updated March 4, 2024]

An older adult woman talks on the phone, looking concerned.
Falling victim to a financial scam is a stressful situation. Learn the steps to take if you’ve been scammed to protect yourself from further harm. Photo Credit: iStock.com/Carlos Pascual

In today’s interconnected digital world, falling victim to a financial scam can happen to anyone. The aftermath is financially destructive and emotionally distressing. When you realize you’ve been scammed, taking immediate action to minimize the damage and prevent further harm is critical. This article outlines what to do when scammed out of money, guiding you through securing your personal information, safeguarding your finances, and reporting the issue.

Steps to take after you’ve been scammed out of money

Whether you’ve fallen for a tech support scheme, clicked on a phishing link, or given personal info to an untrustworthy person, the sinking feeling of becoming a victim of a scam can bring confusion, anger, and panic. These steps can help you remain calm, address the issue immediately, and minimize damage.

Step 1: Pause and assess

Upon realizing you’ve been scammed, the first and most important step is to pause and assess the situation. Take a deep breath and resist the urge to panic. Scammers often rely on the victim’s fear to exploit them further. By maintaining your composure, you’ll be better equipped to handle the situation effectively.

Step 2: Disconnect and secure your accounts

If the scam was initiated online or through email, text, or social media, immediately disconnect from the source. Change your passwords for all online accounts, especially those directly impacted by the scam. This prevents scammers from accessing more of your personal information and using it against you. Enable two-factor authentication where available for an added layer of security.

Step 3: Contact, report, and inform

You need to report the incident to the appropriate authorities, depending on the nature of the scam. Here are the institutions and authorities you may need to contact:

  • Financial institutions: If the scam involved unauthorized access to your bank accounts or credit cards, contact your financial institution immediately. Inform them about the situation, and they will guide you through the steps to secure your accounts, freeze transactions related to the scam, and possibly reverse fraudulent charges.
  • Authorities: Depending on the nature of the scam, it might be necessary to report the incident to the appropriate authorities. The U.S. Department of Justice provides several contacts to report the fraud to, depending on the scam that has affected you. Provide them with all relevant information, such as emails, text messages, and any documentation related to the scam.
  • Credit bureaus: Scammers might attempt to open credit cards, lines of credit, or loans in your name. To prevent this fraudulent activity, contact one of the major credit bureaus — Equifax, Experian, or TransUnion — and place a fraud alert on your credit reports. Whichever bureau you contact will transmit the fraud alert request to the other two. This extra layer of protection makes it more difficult for scammers to use your personal information to commit identity theft.

Step 4: Warn family and friends

Notify your friends and family to prevent the scammers from using your compromised accounts or information to target them as well. Scammers sometimes impersonate victims to exploit their personal connections, so it’s essential to alert your loved ones and encourage them to remain vigilant.

Step 5: Document everything

Keep a thorough record of all communications, transactions, and details related to the scam. This documentation will be valuable when reporting the incident to the authorities, your financial institution, and other relevant parties. Screenshots, emails, and any other evidence help establish the timeline and nature of the scam.

Step 6: Educate yourself

Take this unfortunate experience as an opportunity to educate yourself about common scams and how to spot them. Familiarize yourself with red flags, such as unsolicited requests for personal information or promises of unrealistic returns. Knowledge is a powerful tool in protecting yourself from future scams.

Step 7: Seek professional advice

If you’ve fallen victim to an investment or financial scheme, consider consulting with a legal or financial professional. They can guide you on potential legal actions, recovery strategies, and steps to minimize the long-term financial impact of the scam.

Step 8: Stay vigilant

Even after taking these immediate steps, continue monitoring your accounts, emails, and other online activity for unusual behavior. Scammers might attempt to strike again, knowing that victims are often vulnerable after a recent scam. Regularly review your financial statements and be cautious of unsolicited communications.

The bottom line on recovering from a scam

Being scammed out of money is a distressing experience, but taking prompt and deliberate action mitigates the damage and prevents further harm. By following these crucial steps — from disconnecting and securing your accounts to reporting the incident to the authorities — you’ll be better equipped to navigate the aftermath of a scam and protect yourself from future threats. Remember, staying informed and vigilant is key to maintaining your financial well-being in an increasingly digital world.