An older adult woman sits at a table using a laptop computer.
Many programs and services are available to seniors looking for free or low-cost internet. Photo Credit: iStock.com/adamkaz

In today’s digital age, internet access is crucial for communication, information, and security. This access offers several benefits for seniors, from enhancing safety to strengthening social connections. Despite the important benefits, cost often can be a barrier. Thankfully, several programs and services bridge this gap by providing free or low-cost internet for qualifying seniors.

Why internet access is vital for seniors

Social benefits: Staying connected with friends and family is paramount, especially for seniors who might feel isolated. Video chatting platforms like Skype and Zoom and social media sites like Facebook enable older adults to remain in touch with loved ones all over the world, maintaining emotional well-being and fostering closer relationships.

Cognitive engagement: Reading and regularly engaging with current news and events is beneficial for cognitive function and ensures that seniors are in tune with the world around them.

Safety: Internet access bolsters safety in various ways. Devices like Ring offer home security, while the web provides real-time updates on weather emergencies, enabling seniors to make informed decisions in potentially hazardous situations.

Discounted or free home internet service programs

Affordable Connectivity Program (ACP): The Federal Communications Commission’s ACP initiative offers eligible households up to a $30 discount on monthly internet bills and a device discount of up to $100. Eligibility depends on certain requirements, such as income restrictions or participation in government assistance programs like the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Supplemental Security Income (SSI), and others. You can also qualify if you receive assistance from the Lifeline program (see below). Complete an application through ACP’s official website to qualify.

Lifeline: A federal program, Lifeline provides monthly broadband or phone service discounts to low-income households. Eligibility requirements include having an income at or below 135% of the federal poverty guidelines or participating in certain federal assistance programs, such as SNAP, SSI, and Medicaid. Interested seniors can apply through the Lifeline National Verifier.

EveryoneOn: EveryoneOn is a national nonprofit organization whose mission is to provide affordable or free internet services, computers, and training to low-income households. Partnering with various service providers, EveryoneOn connects eligible individuals to low-cost internet services, computers, and digital literacy courses. Eligibility depends on income and other criteria. Apply directly on EveryoneOn’s website.

Service providers offering free or low-cost internet

Several internet service providers partner with ACP or offer their own assistance programs. Check with each provider to see if they are available in your area.

Verizon Forward Program (free or low-cost internet)

The Verizon Forward Program is a philanthropic initiative by Verizon to offer free or discounted internet access to underserved communities.

Service: Qualifying individuals can receive free internet access up to 300 megabits per second (Mbps). Faster plans are available at a discounted rate.

Benefits: The Verizon Forward Program provides continuous, free online connectivity with no installation fees or annual contracts.

Other perks: Free wireless routers are included with program activation.

Qualifications: The program is available to those approved for ACP.

Spectrum Internet Assist (free or low-cost internet)

Spectrum Internet Assist is an effort by Spectrum to provide high-speed broadband to low-income households at an affordable price.

Service: The program offers free high-speed broadband internet up to 100 Mbps. Faster plans are discounted.

Benefits: Spectrum Internet Assist provides reliable and fast internet connectivity at a discounted rate for eligible households. There are no annual contracts.

Other perks: Free modems and security software are included. Wi-Fi is also available at a reduced cost.

Qualifications: People aged 65 and over who receive SSI are eligible. Other households can qualify under the requirements for ACP.

Access from AT&T (free or low-cost internet)

Access from AT&T is a program developed by AT&T to offer home internet to limited-income households for free or at a discounted price.

Service: Access offers free internet connectivity up to 100 Mbps or faster plans at reduced rates.

Benefits: The program provides high-speed internet without any annual commitment, deposit, or installation fee.

Other perks: Wi-Fi, modems, and routers are included. 

Qualifications: Access is available to limited-income households participating in government assistance programs such as ACP, SNAP, and SSI. You may qualify based on income requirements as well.

Comcast Xfinity Internet Essentials (low-cost internet)

Comcast Xfinity has an initiative to provide affordable internet services to eligible households under their Internet Essentials program.

Service: Internet Essentials provides affordable internet services to qualifying households. 

Benefits: Eligible individuals will receive discounted access to high-speed internet.

Other perks: Internet Essentials offers discounts on computers and free in-person and online internet training. There are no activation or equipment rental fees.

Qualifications: Eligibility is based on participation in public assistance programs such as SNAP, SSI, and Medicaid.

Internet First (low-cost internet)

Internet First is a program designed to give low-income households affordable access to the internet.

Service: Internet First offers eligible households internet service at $9.95 a month for up to 50 Mbps.

Benefits: Qualifying households receive smooth and fast discounted internet access.

Other perks: The program has no contracts or installation fees. Wi-Fi and a modem are included.

Qualifications: Eligible households participate in government assistance programs such as the National School Lunch Program, housing assistance, Medicaid, SNAP, SSI, and others.

Optimum Advantage Internet (low-cost internet)

Optimum Advantage Internet is an initiative by Optimum to provide broadband services to qualifying households at lowered rates.

Service: Optimum Advantage Internet offers broadband connectivity at $14.99 a month for up to 50 Mbps for qualified households. Internet service could be free if combining this offer with the ACP benefit.

Benefits: Qualifying households receive reliable internet services at lowered rates with free installation.

Other perks: Wireless routers are included.

Qualifications: Individuals aged 65 years or older who receive SSI are eligible, as are Veterans receiving state or federal assistance. 

PCs for People (low-cost internet and devices)

PCs for People is a nonprofit organization dedicated to bridging the digital divide by providing affordable refurbished computers and internet services to low-income individuals and families.

Service: The organization allows qualifying individuals to shop for affordable computers and other tech devices. They also provide discounted internet services.

Benefits: Eligible households can access low-cost refurbished computers and internet services.

Other perks: Computers purchased from PCs for People come with a one-year hardware warranty. They also provide affordable repair and support services for their devices.

Qualifications: Customers must be currently enrolled in an income-based government assistance program or have a household income below 200% of the federal poverty guidelines.

Wrapping it up: Free and low-cost internet for seniors

The digital age shouldn’t leave anyone behind, especially our seniors, who stand to benefit immensely from the plethora of opportunities and safeguards the internet offers. Through the many programs and services mentioned above, more and more seniors can enjoy the privileges of online connectivity without financial strain. It’s about more than just accessing information; it’s about ensuring a better quality of life, fostering community connections, and safeguarding our most vulnerable. These initiatives are a testament to a collective effort to build a more inclusive digital society. With the right resources and knowledge, seniors can participate in and benefit from the digital world, enriching their lives in countless ways.