What if I call during off-hours?

Send us a message on our Contact Us form and we’ll respond as soon as we can, usually within one business day.

Do we have to be moving into a senior living community to get help?

Anyone moving can get assistance from ElderLife. Whether you are moving from one home to another, downsizing from a large home into a smaller home, or moving to a community, we are here to help you and your family make your transition easier.

When can I call?

Monday – Thursday: 8:00 AM – 6:00 PM EST

Friday: 8:00 AM – 5:00 PM EST

Weekends: (On-call agent available)


(888) 228-4500

What can I expect when I call ElderLife?

When you call ElderLife, A Financial Concierge® listens to you to gain an understanding of your family’s needs, goals, and timeline. He or she walks you through all of the funding options available to you and then makes recommendations for your unique situation. You may also be connected to providers that can help you accomplish your goal of paying for senior living. Best of all, you will gain the knowledge and confidence to make informed financial decisions.