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Family Testimonal

"By the way, dad and my sister applied for the loan and it was approved almost immediately and February's rent was sent just as quickly. Needless to say, this took a great deal of pressure off my dad and made him extremely happy. God bless you all at this wonderful retirement home."

-W.J., Pittsburgh, PA

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Financial Concierge. When you need help with it all, our Financial Concierge is at your service!

Frequently Asked Questions

  • Elderlife
    Line of Credit
  • Funding CCRC
    Entrance Fees
  • Real
    Estate
  • Veterans
    Solutions
  • Life
    Insurance
  • Financial
    Concierge
Why should you call Elderlife?

Regardless of the type of senior living community that you are moving into, there are always financial issues that accompany the decision. Most of the issues relate to personal liquidity. For example, selling your home takes time to get the desired price, waiting for Veteran’s benefits may take many months, liquidating other assets to pay for senior living may involve time and other issues. Elderlife is uniquely capable of helping you navigate the many options available. Its what we do every day. We are here to discuss your unique situation and help you determine the best course of action. And the best time to call is BEFORE you make any decisions on your course. The better question is, why not call?

Our Consultation is FREE. 888-228-4500.



Who is eligible for the Elderlife Line of Credit?

Anyone is eligible to apply for an Elderlife Line of Credit. The line of credit proceeds can be used for the benefit of seniors and non-seniors alike, who seek payment options to help pay the cost of Senior Living or senior living communities. While frequently you may see us referring to seniors throughout our website, please note our programs are available to seniors and non-seniors. Anyone over the age of 18, is eligible for both the Elderlife Line of Credit and its benefits.



Who is the actual lender for our Elderlife Line of credit for Senior Living proceeds?

The actual entity providing the funds for your Elderlife Line of Credit for Senior Living is Elderlife Financial Lending LLC with a NMLS license ID #399422.



Can we pay a portion of the senior living costs and finance the rest?

Yes, you may pay what you can to the community at move-in as well as each month and finance the rest through the Elderlife Line of Credit to close the gap!



To which types of communities is the Elderlife Line of Credit available?

The Elderlife Line of Credit is available to both independent and assisted living communities within our network. Those communities are all listed under the "Find a Community" tab on our website; by entering a zip code you can see which properties are near you!



How do we know how much we will need?

We understand the uncertainty you face and have therefore structured the Elderlife Line of Credit to enable you to borrow only what you need as you need it. Give us a call at 888.228.4500 and our friendly Elderlife Advisors can assist you in calculating what that financial need might be.



Do I have to be related to my loved one to apply?

No, anyone can help. At Elderlife, we have seen sons and daughters, cousins and grandchildren sign onto the line of credit on behalf of their loved one. We also receive line of credit applications from people close to a senior who are not related, such as neighbors or friends. Anyone can join an application and help place a loved one into a safe and supportive environment.



How many people can apply?

One of the goals of Elderlife is to bring families together in the care of a loved one, so we can put up to six family members or support persons on a single Elderlife Line of Credit. By including family members and friends on the application, the responsibilities are shared and the process of putting a loved one into care becomes a common goal.



What if I am not approved?

If you are not approved for the Elderlife Line of Credit, an Elderlife Advisor will call to give you additional ideas on how to strengthen your line of credit application. Remember that one unique aspect of this line of credit is that several family members and support persons can apply for the line of credit together. It might be as simple as adding one or more additional applicants. Your application will be reviewed in light of this new information and you will be called with a decision.



Are the funds from our family line of credit paid to us or directly to the community?

Your funds are sent directly to the senior living community, quickly and easily. Each month you decide what you would like to send, and the ammount you request can vary month by month.



When do we receive our monthly statement?

In most cases, you will typically receive your monthly statement thirty (30) days after you open your Elderlife Line of Credit account.



What would my monthly payments be?

In most cases, monthly payments are very affordable and can fit in just about any budget. To see what your monthly payments may look like, visit our Care Calculator. Please consult directly with our Elderlife Advisors for a more accurate monthly payment schedule based on your family's specific needs.



What is unique about the Elderlife Line of Credit?

Our program makes it possible for a family to move a loved one into a safe and supportive environment with little or no out of pocket expenses, quickly and conveniently. Disbursements are made at your request directly to the community you choose, so you never have to bother writing checks or balancing books! And the Elderlife Line of Credit is unique because it allows up to six family members or friends to join together to support the cost of a loved one residing in a senior living community.



Can we prepay our line of credit?

Yes, you can prepay anytime without penalty. So if you want to pay a little extra any month or pay off the entire balance early, you can without any penalty!



How do we apply?

We make applying easy. You can do so online using our secure form, over the phone by calling our toll-free number (1-888-228-4500), or even by printing out an application from our website and faxing it to us at 1-888-228-4520. There are no fees to apply, and the process is fast and easy. We'll ask you a few simple questions and will try our best to help you qualify for a line of credit. We will contact you quickly to let you know the status of your application.



What kind of information do we need to apply?

The process is fast and easy. We'll start by asking some simple questions and in most cases you can complete your application in less than five minutes. Take a look at our Free Consultation.

All information submitted during the application process is confidential and is used solely by Elderlife Financial Services, LLC and/or its lenders for the purpose of evaluating your application.



Do we have to use all the money we qualify for?

No. You are not obligated to use all the funds and there is no prepayment penalty if your circumstances change and you no longer require the funding. While we approve you for the credit limit you think you will need, you pay back only what you actually borrow. Families find this a convenient, flexible way to pay for senior Living expenses.



What if the senior living community we have chosen is not listed under your Member Communities?

If your community of choice is not currently signed up with our program, our Elderlife Advisor will contact the community to determine if the community you desire can participate in our program. Should your community decide not to register with our program, you can select another community participating in our program. We understand that selecting the right senior living community is an important decision. Elderlife strongly recommends you research and evaluate the community of your choice thoroughly. We select licensed communities with established, solid reputations, but only you and your family can decide which is best based on your loved one's' specific needs.

Many families have used the Elderlife Line of Credit to pay for retirement community fees, as well as Senior Living specially suited for Alzheimer's care, and for skilled nursing care.



What is the extent of my obligation to repay an Elderlife Line of Credit?

Each person who signs the line of credit documents for an Elderlife Line of Credit, is jointly and severally obligated to repay all amounts owed on the line of credit including the principal amount borrowed, finance charges and all fees. This means that each borrower is individually liable for payment of all amounts owed under the terms of the line of credit, not just a prorated portion based on the number of borrowers on a line of credit. Please keep this in mind when applying because you may have to repay all amounts owed on the line of credit even if another borrower does not have to.



Is Elderlife Line of Credit just for seniors?

Not at all. Anyone seeking the services of a senior living community, as well as his or her family, are welcome to apply for an Elderlife Line of Credit regardless of age, sex, heritage or marital status.



Are you interested in learning more about Veteran’s Pension Benefits?

The United States Department of Veterans Affairs provides useful information for those who wish to learn more about the Veterans Pension Program. On the VA website you can find out who is eligible. There are pension benefits for the veteran and for the surviving spouse and dependent children of the veteran. They also provide online editable PDF applications for the veteran and surviving spouse and dependent children. You will need Adobe Acrobat reader for the applications which is free at the Adobe website. Here is a list of VA Regional Offices and the VA's national phone number is 1-800-827-1000.

Are you a wartime veteran or the spouse of one and in need of assistance with activities of daily living? Are you currently living in a Senior Living community or thinking of moving into one? If so, you may be eligible to receive a significant monthly income from the Department of Veterans Affairs through a program called the Aid and Attendance Pension. Sadly, most veterans and their families are not aware of this benefit and therefore believe they cannot afford the care they need or are forced to move to Medicaid facilities when their money runs out. Like any government program, you must take the initiative to apply and the application process is not simply explained. Minor mistakes on the application or omission of any of the necessary supporting documents can cause delays or even rejection of benefits.

To be eligible, the veteran must have served a minimum of 90 days active duty, with at least one day during a wartime period. Below is a breakdown of the maximum monthly benefit amounts for 2014:

  • Surviving spouse of a veteran: $1,130
  • Single veteran: $1,758
  • Veteran with Spouse $2,085
  • Two Veterans Married: $2788

Here is how it works ... Mr. Jones is a single veteran who moves into a Brookdale Senior Living community because he has severe macular degeneration. His monthly income is $1,400 in Social Security, $350 in Pension and he spends $3,000 for Assisted Living. The VA will calculate Mr. Jones’ net income after medical expenses to be $0 - therefore he is entitled to the maximum benefit of $1,758 per month. If his income is higher than assisted living expenses, Mr. Jones may be entitled to a partial payment. All of this income is tax-free!

For further information see the Senior Veterans Service Alliance.

Why should you call Elderlife?

Regardless of the type of senior living community that you are moving into, there are always financial issues that accompany the decision. Most of the issues relate to personal liquidity. For example, selling your home takes time to get the desired price, waiting for Veteran’s benefits may take many months, liquidating other assets to pay for senior living may involve time and other issues. Elderlife is uniquely capable of helping you navigate the many options available. Its what we do every day. We are here to discuss your unique situation and help you determine the best course of action. And the best time to call is BEFORE you make any decisions on your course. The better question is, why not call? Our Consultation is FREE. 888-228-4500.



What is the Capital Access Program made possible by Elderlife Financial Services?

It is a loan, based on securities or real estate as collateral, provided by a bank or banks Elderlife works with. The loan’s specific purpose is to help seniors choosing a retirement lifestyle in a Continuing Care Retirement Community, fund their entrance-fee while they work on the proper liquidation of assets or a sale of the home they are moving from.



Who is eligible for the Capital Access Program?

Anyone is eligible to apply. Proceeds can be used for the benefit of seniors and non-seniors alike, who seek payment options to help pay the entrance-fees in Continuing Care Retirement Communities. While frequently you may see us referring to seniors throughout our website, please note our programs are available to seniors and non-seniors. Anyone over the age of 18, is eligible for both the Elderlife Financial Concierge Services and its benefits.



Why do Continuing Care Retirement Communities work with Elderlife?

Your community knows you are busy. Banks today are big. They have long lines at times. They care but sometimes navigating a bank and having a bank follow through, may be time consuming. They ask Elderlife to ensure your experience with the bank providing the funding is smooth and simple. Elderlife is not paid by the banks it works with, nor is it paid for any loans made by a bank Elderlife connects you to. Elderlife’s services are a free service provided to you, and paid for, by Continuing Care Retirement Communities in the Elderlife network. Elderlife’s job is be your personal financial concierge through this process so you have a smooth experience.



What are the loan terms?

Loan terms are competitive. They vary depending on your location, the type of collateral used, and the amount of the loan needed. You will not be obligated to sign anything or commit to anything, without first being told by the funding bank all the terms related to your loan.



Can we pay a portion of the CCRC fees and finance the rest?

Yes, you may pay what you can to the community at move-in as well as each month and finance the rest through the Elderlife CAP to close the gap until your home is sold.



For which types of communities is the Elderlife CAP available?

The Elderlife CAP is available for Continuing Care Retirement Communities (CCRCs) who participate in the Elderlife Financial Services network.



How do we apply?

To apply, contact an Elderlife Financial Services counselor at 1.888.228.4500 who will listen to your situation and ensure a bank representative follows up with you to help you complete an application. The bank will process your application and if approved, execute the funding. Elderlife will be by your side every step of the way. Take a look at our Free Consultation.

What makes Elderlife Real Estate Solutions different?

Elderlife works with seniors and their family members every day! Whether you are simply moving from one house to another, or you are moving from your home to a senior living or retirement community, we focus specifically on the needs and desires of the senior consumer. We work where possible, with realtors who have the Senior Real Estate Specialist (SRES) designation, indicating they are especially sensitive to understanding and accommodating the needs of our senior clients, and the family members who also may be involved in the process.



What will you help us with?

We will identify realtors in your area for you to interview. In many cases, these realtors can come to your home or your place of employment if you cannot afford time off work (families love this benefit!). You can interview the realtors we identify for you and pick the one you like best to help you list and sell your or your loved one’s home. We will be here every step of the way with you, to advocate and monitor that indeed you are receiving the service you expect from the agent you have engaged. If you are not receiving the service you expect, we can help you discuss this with the Realtor or help you find another realtor. In either case, we are here to help take off your plate as much work as possible.



Do we have to be moving into a senior living community to get help?

Anyone moving can get assistance from Elderlife's Senior Real Estate Solutions team! Whether you are moving from one home to another, downsizing from a large home into a smaller home, or moving to a community, we are here to help you and your family make the listing and selling of your home as easy as possible, by taking away off your plate, the stress of locating and managing a realtor. So regardless of the reason for your need to sell your home, we can help!

Are you interested in learning more about Veteran’s Pension Benefits?

The United States Department of Veterans Affairs provides useful information for those who wish to learn more about the Veterans Pension Program. On the VA website you can find out who is eligible. There are pension benefits for the veteran and for the surviving spouse and dependent children of the veteran. They also provide online editable PDF applications for the veteran and surviving spouse and dependent children. You will need Adobe Acrobat reader for the applications which is free at the Adobe website. Here is a list of VA Regional Offices and the VA's national phone number is 1-800-827-1000.

Are you a wartime veteran or the spouse of one and in need of assistance with activities of daily living? Are you currently living in a Senior Living community or thinking of moving into one? If so, you may be eligible to receive a significant monthly income from the Department of Veterans Affairs through a program called the Aid and Attendance Pension. Sadly, most veterans and their families are not aware of this benefit and therefore believe they cannot afford the care they need or are forced to move to Medicaid facilities when their money runs out. Like any government program, you must take the initiative to apply and the application process is not simply explained. Minor mistakes on the application or omission of any of the necessary supporting documents can cause delays or even rejection of benefits.

To be eligible, the veteran must have served a minimum of 90 days active duty, with at least one day during a wartime period. Below is a breakdown of the maximum monthly benefit amounts for 2014:

  • Surviving spouse of a veteran: $1,130
  • Single veteran: $1,758
  • Veteran with Spouse $2,085
  • Two Veterans Married: $2788

For further information see the Senior Veterans Service Alliance.



Does Elderlife process applications for Veteran Benefits?

Elderlife does not process applications for Veteran Benefits. Elderlife is here to serve as an information resource and connect you to Veteran Service Organizations (VSOs) and professionals accredited by the United States Department of Veteran Affairs (VA) who are deeply qualified and approved by the VA to assist you with your application. Elderlife does not receive referral fees or payments from anyone you are referred to for assistance with your application.



Will I be charged for the processing of my VA Application?

Please know that it is illegal for anyone to charge you for the processing of your application for Veteran Aid & Attendance. If anyone attempts to charge you for the processing of your VA application you should walk away, give us a call, and we will work with you to find another agent or VSO that will process your application free of charge in accordance with law.



Can you tell me a little more about what Elderlife’s Life Insurance Solutions can do for me?

Many seniors reach a point where they can no longer afford the premium payments on their life insurance, after paying this premium for years and in some instances, decades. They reluctantly find themselves letting their insurance policies lapse, foregoing much if not all of their anticipated benefit. Other seniors find that the reason they took out the insurance policy, such as protecting their spouse or children in the event of unexpected and early death, is no longer a concern. The kids are grown, everyone is fine. And you may want to leverage your policy to enjoy life a little more.

There are options. Qualified policy holders can explore the option of selling their life insurance policy for an amount that may be greater than the policy’s cash surrender value but typically less than the anticipated benefit . That is often referred to as a “life settlement”. Or, another option, could be to convert the benefit of your life insurance into a long-term care benefit. This is frequently referred to as a “Life Assurance” benefit. Elderlife is here to help you identify organizations that can explore these two possible options, as well as their pros and cons (and everything has pros and cons!).



What will Elderlife do for me?

Elderlife help identify companies for you that you can speak with to explore the possible sale or conversion of your policy. We are here to save you time by providing you with names and contact information of these organizations so you can immediately begin the discussion, rather than spending hours upon hours on the internet trying to find such companies on your own. Because we work with seniors across the nation and serving seniors is our focus, we can help you in minutes identify companies that may take you hours on your own to locate. If you do not like the offers you are receiving, we can help you locate additional companies in order to help you evaluate whether the offers you are receiving are competitive from a fair market value standpoint.

What exactly is your Financial Concierge service?

Stated simply, in one call we are here to help you with it all. We know that searching for senior housing or care requires a lot of work; a lot of juggling; and a lot of important decisions. We also know you are busy and aren’t sure who you can trust. Because of Elderlife’s focus on serving seniors and their families over the years, we have become a company families and seniors , as well as senior housing and care companies look to for guidance and direction with integrity and compassion. We can help you plan and locate senior housing or home care arrangements; pay for the costs of care with our numerous Financial Solutions; help you list and sell your home; help connect you to Veteran Service Organizations or professionals accredited by the United States Department of Veteran Affairs to help you with the processing of your application for VA benefits; and if you have a life insurance policy you may no longer need and want to explore selling it or converting it into a benefit for paying for a loved one’s long term care, we can help you locate licensed companies who may interested in purchasing your policy. These are just some of the things we do every day for seniors and their families, nationwide!



Can your Financial Concierge service help me find home care or a senior living community?

Absolutely! Over 3,000 senior living communities work with Elderlife to help families make the move to a retirement lifestyle or senior care setting they want and deserve. We can help you identify communities in your area and arrange appointments for you to visit such communities so you and your family can decide on the community that best suits your needs. As you go through this process, we can be here to answer your questions or find more communities and arrange more appointments for you as needed, until you find the senior living arrangements that are just right for you! And, as you locate these living arrangements, should you like, we can explore the various ways you can pay for senior housing or care through Elderlife’s many Financial Solutions!